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Properly managing payroll is crucial for every company because it involves processing employees' payments, calculating taxes, and following accurate federal and state rules. At times, when attempting to get payroll updates or handle other payroll tasks, users might encounter a problem where QuickBooks can't confirm or get the error verifying payroll subscription. This issue can slow down smooth payroll processing. Possible reasons for this are an out-of-date subscription, old QuickBooks software, a wrong service key, or damaged data. This guide will provide effective ways to help you fix the error verifying QuickBooks payroll subscription.

Reasons Why QuickBooks Can’t Verify Payroll Subscription

Possible reasons why QuickBooks cannot verify payroll subscriptions and lead to an error are as follows. 

• An outdated QB software can cause payroll subscription errors in QuickBooks and also prevent you from downloading updates.
• An inactive QB Payroll subscription is the primary reason for these errors.
• You will get payroll subscription verification errors if you enter the wrong service key. 

Solutions To Fix QB Payroll Subscription Error

When QuickBooks can’t verify payroll subscriptions, it leads to various payroll errors, such as the QuickBooks payroll error PS036. Therefore, resolving this issue is essential as soon as possible. Follow the solutions given below. 

Solution 1: Update QuickBooks

Check Your QuickBooks Version

• Open QuickBooks Desktop.
• Press F2 (or Ctrl+1).
• Access the Product Information window.
• Look at your QuickBooks version and release.
• If it's outdated, proceed to update it.

Install the Update

• Choose Update available.
• Click on Install Now.
• Follow the prompts to install the update.
• Wait for the installation to complete.
• After installation, open QuickBooks.

Solution 2: Reactivate Your Payroll Subscription

You can reactivate your payroll subscription using these methods:

You may read also: What is QuickBooks Desktop Migration Tool?

• Reactivating through Your Company File

The best way to reactivate your payroll service is to do so directly within your QuickBooks Desktop company file.

• Open your QuickBooks Desktop company file.
• Go to the Employees section.
• Click on My Payroll Service
• Select Account/Billing Info.
• Sign in with your Intuit Account credentials. This will bring you to your QuickBooks Account page.
• Click Resubscribe under the Status section.
• Follow the on-screen steps.
• Reactivate your payroll service.

• Reactivating through Your Intuit Account

Reactivate your payroll service online.

• Enter your Intuit account credentials to get into your account.  
• Click Resubscribe under the Status section.
• Follow the on-screen instructions.
• Complete the reactivation.

Note: Wait patiently, as reactivation can take around 24 hours. Once completed, your subscription status will show as Active.

Solution 3: Check Your Payroll Subscription Status

• Close all your company files.
• Restart your computer.
• Open QuickBooks.
• Go to the Employees menu.
• Select My Payroll Service.
• Choose Manage Service Key.
• Make sure your Service Name and Status are correct and listed as Active.
• Click Edit to check the service key number. 
• If it's wrong, enter the correct key.
• Click Next.
• Uncheck the Open Payroll Setup box.
• Finally, click Finish.

Conclusion

By following the above practical solutions, you can fix errors verifying QuickBooks payroll subscriptions. We hope you followed these steps correctly and ensure an accurate payroll processing.